TEXT MESSAGE REMINDER SERVICE
In order to reduce touch and transmission points within the surgery and our aim to become more environmentally friendly by reducing our reliance on paper, we have updated our patient text message appointment reminder service to include links so that Medical History, Covid assessment and NHS Patient Declaration forms can be completed online on your mobile devices. The information will then be directly uploaded to your patient records helping to reduce our reliance on paper and make your visit to the practice more efficient. It is important to keep your contact details up to date and inform us of any changes. Please note the text message reminder service is not a booking confirmation service so please make a note of your appointments in your calendar and do not rely solely on the text message service. The practice accepts no liability for incorrectly completed NHS declaration forms nor do we accept liability for failed to attend appointments due to patients not receiving a text reminder.
We are open and are operating to the highest safety and infection control levels. We are here for all your dental needs including emergencies and treatments.
At Thames Dental Surgery the most important thing is patient and staff safety and comfort, and that is why we have introduced measures to keep our patients and staff SAFER than ever including a bespoke ventilation system.
The Practice as you are aware was always a very clean and safe environment. In addition to our previous measures, we have placed hand sanitisers at entry points, upgraded our PPE and redesigned the patient journey in line with social distancing.
We will be conducting pre-screening of patients before they allowed into the surgeries.
We prefer to book your appointments by telephone to ensure that the Practice doesn't become overcrowded. To prevent overcrowding we are leaving suitable gaps between appointments and we ask that where possible please travel to the Practice alone. There will be no facility for companions to attend with patients unless patients are from a vulnerable group. We will ask that you pay using a contactless card where possible. This crucial step greatly reduces touch points at the practice.
Between all appointments, as always, the dental team will thoroughly disinfect the dental surgery, reducing the risk of exposure to anything harmful while you are in our dental chair. Depending upon the type of treatment provided we may need to leave a 'fallow time' between patients in line with PHE and NHS England guidelines.
If you wish to book an appointment to speak to a dentist in an emergency please telephone the surgery during normal practice hours.
Please be assured that we will deliver your dental care to the highest standards.
The latest variant of the Coronavirus has been shown to be more transmissible than the original variant. Symptoms include headaches, a new continuous cough, loss or change to your sense of smell or taste, runny nose, sore throat, shortness of breath, feeling tired or exhausted, aching body, loss of appetite, diarrhoea, feeling sick or being sick and fever. If you are experiencing any of these symptoms please do not attend the surgery unless you have a negative PCR test result.
CORONAVIRUS-COVID-19 UPDATE If you have been in close contact with someone with confirmed coronavirus please check the government's gov.uk website for the latest COVID-19 advice, you may need to call NHS 111 for further advice. If you have A LOSS OR CHANGE OF SENSE OF SMELL OR TASTE, COUGH, FEVER or SHORTNESS OF BREATH symptoms, to protect yourself and others please call NHS 111 for expert advice and please isolate yourself as directed by the latest guidance. Find out more at nhs.uk/coronavirus