2nd February 2022 Update

Throughout the pandemic we have strived to make Thames Dental Surgery as safe as possible for all our patients and staff. We will continue to do so going forward.

Since the 19th July, nothing has changed at the surgery - patients will need to still wear a face covering and socially distance and staff will continue to wear PPE. The number of patients allowed into the waiting area will also continue to be restricted. We do understand that this can be frustrating but we know that when people come to us they may be vulnerable so we feel it would be wrong to not take these small precautions to protect us all.

Covid has not gone away.

In terms of opening up, as many of you know, we have been increasing numbers of patients but we are still restricted in the number of patients we can treat due to guidelines laid down by NHS England and PHE.

We have come so far in trying to minimise the impact of Covid and we are sure you understand the need to keep the surgery as safe as possible for ALL patients and staff. One positive case of covid within the surgery could stop our entire workforce for 10 days, and I'm sure you will agree, maintaining restrictions is a small price to pay so that we may continue with a full range of medical services, and keep our doors open.


The Surgery is open and we are offering an appointment booking service with one of our team for the full range of Dental Treatments and Emergencies.

Routine appointments have restarted for all patients.Please use contact us on 01702478494.

Under the current guidelines you will be able to access NHS emergency dental care at any NHS dental practice that has the capacity to see you, including our practice, until such time as a full resumption of dental services becomes available. We will try to accommodate unregistered patients with urgent needs and emergency appointments are booked following telephone triage by one of our dentists and the availability of appointments. We are currently experiencing a high demand for emergency treatment and the availability of appointments is very limited.
The Chief Dental Officer and NHS England have directed us to prevent further exposure and transmission of the Coronavirus and the measures we have implemented are designed to protect patients and our workforce.
Patients can find out the local high-risk dental centre by calling NHS 111 where special facilities including full personal protective equipment have been set up.
High risk patients include:
• ALL Patients with confirmed Coronavirus infection
• Patients who are or should be self-isolating
• Anyone who has a new and continuous cough, loss or change of sense of smell or taste, sore throat, or a temperature of at least 37.8 degrees centigrade
• Immunocompromised patients- those with low immunity
• Those that have been in contact with a known carrier or infectious individual

We strongly advise patients to adhere to government guidance for their own and the safety of others.
We would greatly appreciate your understanding and cooperation during this outbreak.

If you have travelled abroad in the last 14 days or been in close contact with someone with confirmed coronavirus or have been asked to self-isolate please check the government's website for the latest COVID-19 advice, you may need to call NHS 111 for further advice before making or attending your appointment. If you have COUGH, FEVER or SHORTNESS OF BREATH symptoms, to protect yourself and others please call NHS 111 for expert advice and do not enter the dental practice building. Find out more at

The NHS is experiencing an unprecedented public health situation, and the health and wellbeing of our patients and staff remain our top priority. Please be assured that we will try to ensure that we will deliver your dental care to the highest standards. There will inevitably be disruption, however, we are working to minimise the impact of the Coronavirus on our service. The NHS is prepared for outbreaks of new infectious diseases and has put in place measures to ensure the safety of patients and NHS staff while also ensuring services that emergency are available to the public as normal.

Check online at and at for advice and the latest COVID-19 information.