CORONAVIRUS

CORONAVIRUS-COVID-19 UPDATE

Under the current Tier 4 restrictions the Surgery is open and we are offering an appointment booking service following a telephone consultation with one of our team for the full range of Dental Treatments and Emergencies.

Routine appointments will restart in the new year initially for high needs patients and then to the rest of our patients. Patients who come directly to the surgery will not be allowed in. Please use contact us on 01702478494.

Under the current guidelines you will be able to access NHS emergency dental care at any NHS dental practice that has the capacity to see you, including our practice, until such time as a full resumption of dental services becomes available. We will try to accommodate unregistered patients with urgent needs and emergency appointments are booked following telephone triage by one of our dentists and the availability of appointments. We are currently experiencing a high demand for emergency treatment and the availability of appointments is very limited.
The Chief Dental Officer and NHS England have directed us to prevent further exposure and transmission of the Coronavirus and the measures we have implemented are designed to protect patients and our workforce. Dental staff may once again be asked to redeploy into the wider NHS service over the coming weeks in order to better use the resources available.
Patients can find out the local high-risk dental centre by calling NHS 111 where special facilities including full personal protective equipment have been set up.
High risk patients include:
• ALL Patients with confirmed Coronavirus infection
• Patients who are or should be self-isolating
• Anyone who has a new and continuous cough, loss or change of sense of smell or taste, sore throat, or a temperature of at least 37.8 degrees centigrade
• Immunocompromised patients- those with low immunity
• Those that have been in contact with a known carrier or infectious individual

Please call on 01702478494 between the hours of 9am-1pm & 2pm-5pm Monday-Friday and a member of the reception team will arrange for a telephone appointment with the duty dentist.

We strongly advise patients to avoid seeking routine dental assistance until the Coronavirus outbreak has been controlled and to adhere to government guidance for their own and the safety of others.
The NHS could potentially be overburdened and we too are experiencing staff shortages due to staff in isolation so please use the emergency consultation process responsibly so that we can continue to offer this service. We would greatly appreciate your understanding and cooperation during this outbreak.

If you have travelled abroad in the last 14 days or been in close contact with someone with confirmed coronavirus or have been asked to self-isolate please check the government's gov.uk website for the latest COVID-19 advice, you may need to call NHS 111 for further advice before making or attending your appointment. If you have COUGH, FEVER or SHORTNESS OF BREATH symptoms, to protect yourself and others please call NHS 111 for expert advice and do not enter the dental practice building. Find out more at nhs.uk/coronavirus

The NHS is experiencing an unprecedented public health situation, and the health and wellbeing of our patients and staff remain our top priority. Please be assured that we will try to ensure that when possible we will be ready to deliver your dental care to the highest standards. There will inevitably be disruption, however, we are working to minimise the impact of the Coronavirus on the NHS service. The NHS is prepared for outbreaks of new infectious diseases and has put in place measures to ensure the safety of patients and NHS staff while also ensuring services that emergency are available to the public as normal.

Check online at gov.uk and at nhs.uk for advice and the latest COVID-19 information.